PDXG QSL Management Platform Update

Created on Sunday, 17 September 2017

Perseverance DX Group (PDXG.net)  September, 2017
PDXG QSL Management Platform Update

Earlier this year we released a report on the status of our PDXG QSL Management Platform that was developed to automate the QSL manager's backend processes. Developed over the past 3 years it's now at Version 4.3 and installed on servers in the United Kingdom and the USA. Exclusive users are Tim M0URX, Charles M0OXO, Pista HA5AO and Gene K5GS.

The development goal was to eliminate, or greatly reduce, the manager's manual tasks. The first large implementation was the 2015 TX3X Chesterfield Island DX-pedition, we learned a lot about what QSL managers and users expect from an OQRS platform. We're happy to report the following 2017 year to date metrics:
- QSOs loaded: 5,018,167

- Total number of DX logs: 800 (DX-pedition, contest, active DX stations handled by M0URX, M0OXO and HA5AO)
The application eliminated much of the manual drudgery of processing confirmations for a single DX operator to the largest DX-pedition.

A QSL manager with one helper can process OQRS requests for the largest DX-pedition in one day, an amazing 75% reduction in time. Compare this to the old process that took multiple people many days to handle a large DX-pedition.

Today the only time consuming OQRS confirmation tasks are stuffing envelopes and affixing labels, a bulk mail franking machine eliminated postage stamps. Other automated tasks include matching donors to the log for special attention and busted call handling, no more busted/missing call e-mails.

One recently added feature prevents sending duplicate QSL cards to the same DXer. Many DXers request a card through OQRS or Direct and then send a card via the buro, the software will not respond to the buro request if a card was previously sent.

With all this extra time on their hands M0URX and M0OXO are available to handle additional DX call signs and DX-peditions.

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