As we have reported previously there are some Bureau parcels that remain undelivered which is why we cannot guarantee ANY bureau QSLs requested. We strongly advise that you always use OQRS Direct.
Let me go through some of the problems that continue:
Argentina QSL Bureau – Parcels get returned almost every time endorsed “not collected”. Despite sending these again and again we cannot get these to Argentina Bureau.
Brazil QSL Bureau – Despite some parcels getting through. The address alone is not sufficient for getting through customs. IARU will not provide correct information on its website. Brazil customs return most parcels without Pre-Electronic Delivery Advice. Package returned 6 times, One package got through.
Cuba QSL Bureau – For the past 5 years at least, Cuba Bureau packages have been returned uncollected from the PO Box. We can only assume that the Cuba Bureau is no longer functional.
Portugal QSL Bureau – July package was returned endorsed “Non-reclaimed” We are now in communication by email to REP. Package to be reposted!
Sweden QSL Bureau – July parcel was returned. Insufficient documentation. Swedish Customs now will NOT accept any parcels that do not have Pre-Electronic Delivery Advice. IARU does not provide the complete information. Sweden Bureau cannot be supported until full data is provided to us.
Turkey QSL Bureau – July parcel was returned. Insufficient documentation. Turkish Customs now will NOT accept any parcels that do not have Pre-Electronic Delivery Advice. IARU does not provide the complete information. Turkish Bureau cannot be supported until full data is provided to us. Package returned twice.
We have reported the issues with the lack of data for the Pre-electronic delivery advice to IARU many times since 2017 and repeatedly told that they consider that putting this data on the IARU website contravenes GDPR regulations. However, without it the Bureaus will cease to function. There are many other Bureau packages that have been returned due to Covid restrictions or non-collection or other reasons that we have been able to resend and eventually arrived at the destination Bureau. To continue re-sending the Bureau packages costs more money.
If you are in one of the above countries and requested Bureau cards, we suggest that you request Via Direct using OQRS only as we are unable to get the cards to your Bureau. If any of you have connections with those Bureaus listed above, we would like to engage in discussions to allow re delivery. But if Bureaus and the IARU continue to bury their head in the sand to ignore the new worldwide Pre-Electronic Delivery Advice customs regulations it will be catastrophic for the Bureau system.